Whitening Kit Help Centre

Find answers about your Whitening Kit, from what’s included to how it works, plus tips for getting the best results.

Popular Questions

Each kit comes with everything you need to whiten at home:

  • Impression Kit
  • Custom Top & Bottom Whitening Trays
  • 3x PAP+ Whitening Syringes
  • LED Accelerator Light (phone-powered with timer)
  • Travel Case

Yes. Our PAP+ formula is 100% peroxide-free and sensitivity-free, making it safe for veneers, crowns, bonding, and natural teeth.

No. Unlike peroxide-based kits, our PAP+ gel is designed to whiten without irritation. It’s ideal even if you’ve had sensitivity in the past.

You’ll receive easy written instructions and a video tutorial. Once you’ve made your impressions, send us photos for review. After approval, return them with the prepaid label. Your custom trays are then made and shipped with your kit.

With proper care, your custom whitening trays last around 12–18 months.

The PAP+ whitening gel has a shelf life of up to 24 months when stored in the fridge.

Most people see visible results within 60 minutes. For best results, use the trays with the LED light in two 16-minute sessions per treatment.

Yes. Our PAP+ gel gently lifts stains from both natural teeth and dental work, restoring brightness evenly.

Our system delivers professional-level whitening from home, without the cost, chair time, or sensitivity of in-office peroxide whitening.

Yes. All ingredients are vegan-friendly and cruelty-free.

You can easily reorder whitening gels directly from our website whenever you need a top-up.

How to Use the Whitening Kit

Fill the trays with whitening gel, insert them, and connect the LED light to your phone. The built-in timer runs each round for 16 minutes. Complete two rounds, rinse, and clean.


Whitening Tray Help

How to wear, clean, and store your whitening trays for best results.

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LED Light Help

When and how to use the LED light to boost whitening performance.

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Whitening Syringe Help

How much gel to use, how to store syringes, and safety tips.

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