Very good service! Good communication before sending the impressions and looks good quality as well. One of our impressions came a bit looser than the other and I’m awaiting an answer about it, but overall very good service!!! Thank you.

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Overall rating: 4.9 / 5 from 3526 reviews.
Very good service! Good communication before sending the impressions and looks good quality as well. One of our impressions came a bit looser than the other and I’m awaiting an answer about it, but overall very good service!!! Thank you.
Julio P. 4/5 Verified
Having received a hefty quote from my dentist to get a mouth guard made I tried Venneir's self impressions kit which was very straightforward and provided a really well fitted and comfortable mouth guard. Would definitely recommend these!
James K. 5/5 Verified
The casting process was quite daunting but the videos were clear and the WhatsApp support was good. It turned out to be easier than I thought it’d be. The guard is very comfortable and actually feels better than the one my dentist helped me with several years ago! Much less expensive too! Thank you!
Jenny G. 5/5 Verified
Absolutely love the end product! Easy to use moulds as long as you follow the instructions, was also guided through my photographic inspection, highly recommend! 5 stars!!
Samiul I. 5/5 Verified
Amazing fit! I am ordering another set and hoping for the exact same quality!
Adwoa D. 4/5 Verified
Honestly I’m very impressed with this! It takes a few days to get used to it but I love it. I was self conscious of missing back teeth but now I’m not. Definitely going to purchase again
Ashleigh H. 5/5 Verified
All good well updated on tracking fits well
Carl T. 5/5 Verified
The process was so simple! Every step was clear, and easy to follow. Definitely recommend!
Shelby F. 5/5 Verified
Comfortable
Jean-pierre R. 5/5 Verified
Perfect result! Fit is great although I didn’t like the moulding process as it was hard to keep it in for 5 minutes.
Izzy W. 5/5 Verified
Really pleased
Ricky L. 5/5 Verified
Fab clip in veneers great service.Much better than expected.Just waiting on the bottom set but well pleased with product and super fast turnaround.
Steven H. 5/5 Verified
I’m so happy with my whitening tray. It was such an easy process, and sooo quick From delivery of my pack to delivery of my tray was 7 days total. And I wasn’t quick. 1st time impressions as well. My 10 year old helped me. Now time to make them white. Thank you
Jerry M. 5/5 Verified
I’m really impressed with my Venneir night teeth guards. They’re comfortable to wear, fit really well and don’t feel bulky like others I’ve tried. I’ve noticed a real difference in how protected my teeth feel overnight, and they’re easy to clean too. Would definitely recommend them! ⭐⭐⭐⭐⭐ It was a little fiddly doing the impressions and I had to have a few goes. Once I realised you need to have impressions tray forward to be able to have enough of the moulding material round teeth it was fine
Susan V. 5/5 Verified
thanks very much, the order arrived fast and quickly and in good order
Kifah J. 5/5 Verified
Teeth really decayed and thinned with last child at 43 now 56 just lost front crown as you can see just front two are crowns and just wondering where to go from here also contemplating going abroad but still assessing and researching
Elizabeth W. 5/5
Was missing 3 front teeth after having bridge removed. Implants 6k so tried vennier they look and feel great also really comfortable.
J S. 5/5 Verified
Great service, good communication and guidance from the team, easy to follow instructions and complete the impressions in my own time no pressure. They provide enough of the material incase you make a mistake or impressions didn’t go as planned. I can only recommend the company, my mouth guard fits well and I am getting used to wearing it at night.
Petra G. 5/5 Verified
I am happy with my lower guard
Mr S. 5/5 Verified
Great product. Easy to order process, Super fast delivery and great fit
Tammy L. 5/5 Verified
Very quick and easy to order. I had my own impressions so didn’t need to do that bit at home. Sending off my impressions was very easy, with a prepaid label and a step by step guide. My new night guard arrived within be a few days and fits perfectly!
Lisa J. 5/5 Verified
I ordered lower teeth veneers because had missing tooth! I absolutely love them! They fit perfect! Highly recommend 😁
Jacquie C. 5/5 Verified
Love this toothpaste, keeps my teeth nice and white!
Paul R. 5/5 Verified
Excellent mouthwash that helps my teeth stay clean and fresh!
Paul R. 5/5 Verified
Awesome product. Very high in quality and very affordable. 10/10 highly recommended.
Kurt H. 5/5 Verified
It is unbelievable how you’ve made my retainers a “perfect fit” with just the impression kit that you sent me… this was a great experience and with customer support that answers your questions within minutes-it’s not a joke! I love it and I’ll get back for more products from you! Thank you ❤️
Katarzyna S. 5/5 Verified
Brilliant product, easy to order, easy to fit 10/10 all round.Absolutely changed my life.
Joseph H. 5/5 Verified
Excellent service from start to finish! I honestly couldn’t be happier with the whole experience. The support has been excellent every step of the way, from ordering through to getting everything sorted and making sure I was happy with my veneers. The team have been brilliant, friendly, helpful and always quick to respond whenever I’ve had a question. You really feel looked after throughout the whole process. I’ve now just ordered my bottom set and I’m really looking forward to receiving them! 😁 Excellent veneers, excellent support and an excellent experience from start to finish. Highly recommended!
Steven H. 5/5 Verified
Absolutely love my clip in veneers, I wasn't sure at first as it's a change but got used to them in a few hours and i love them now
Dominique B. 5/5
Beautiful white smile even after the first use, mouth definitely feels a lot cleaner since using this great for composite bonding which I have on top and bottom set of teeth, will be purchasing again
Melissa C. 5/5 Verified
hi I had to do the moulds a couple off times a bit tedious for me but got there in the end !! so got my veneers back a bit hard too fit in still doesn't fit on my back tooth this is why you have to make sure you do your mouls right
Denise B. 4/5 Verified
So fast and easy to do. Great customer service and support. Fabulous quality and great value for money!
Coco M. 5/5 Verified
I had a great experience with the in home teeth whitening trays. Speedy delivery, great service and the WhatsApp support was fantastic too!
Amy-lou C. 5/5 Verified
A1 Customer Service, A1 Updates, Perfect Comftable Smile From placing my order to receiving my end product I can't explain just how amazing this company is. I did loads of research on similar click in veneers & this company was the only one that appeared to offer a good product and price. They walk you through every stage, they check at the end of every stage that the process has produced a good impression & they respond to every message and email almost immediately. Then you send back the impressions via dpd. Throughout the return I was kept informed & when they got it they informed me when they had checked the impression they contacted me to say everything's fine the veneers are being processed and kept me informed to let me know when they were completed & on the way. The whole process from placing the order to receiving my veneers to 1 week exactly. The product arrived with a small protective case and my original impression. Also included was a removal tool, and file incase it needs slight alterations. However, they were absolutely perfect no alterations required. Really comfortable and easy to put in and take out. I can't believe the huge difference this has made. I have even had an opportunity to eat with them in an I didn't have any issues at all. If anyone is unsure whether this is a good idea, I have to say don't hesitate. Amazing customer service, amazing product and the end result means I am smiling from ear to ear. I have had such a rough 5 years. A stroke in 2021 has left me with multiple health problems one that caused me to fully lose consciousness and caused me to fail forward and dislodge my front teeth which eventually left me with 2 crooked front teeth and gaps. Issues with my thyroid has caused Female pattern balding & the stroke & a benign brain tumour has caused issues with mobility & caused significant weight gain. Slowly working really hard to reduce weight and manage my thyroid issues my hair is growing back so my teeth were the final peice of the puzzle. Discovering Venneir & the Clip in veneers has been an absolute god send & I can't thank them enough. Amazing
Allan M. 5/5 Verified
Excellent experience always recommend using this toothpaste
Debbie L. 5/5 Verified
Arrived very quickly which is great! To soon to tell how effective both products are.
Carolanne P. 4/5 Verified
Great product and saved me a lot of money to which my dentist was going to charge me.
Izzy S. 5/5 Verified
Amazing service and they fit so will comoared to the others i had was very eady to do
Irene C. 5/5 Verified
Product is amazing quality. It took a few times to get the perfect fit, but the team was with me every step of the way and I couldn't be happier with the way they turned out.
Richard J. 5/5 Verified
Great and fast service very please with them
Robin O. 5/5 Verified
UK based dental technicians registered with the GDC
Our lab products are registered and comply with the MHRA
We have the same type of lab that UK dentists buy from
We pride ourselves on being the fastest on the UK market
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Production begins once your impression has been received by our lab. Please note the following:
• Production time is calculated in working/business days only. This excludes weekends and bank holidays.
• If your impression arrives after 2:00 PM, the production timeline will begin on the next working day.
Production begins once your impression has been received by our lab. Please note the following:
• Production time is calculated in working/business days only. This excludes weekends and bank holidays.
• If your impression arrives after 2:00 PM, the production timeline will begin on the next working day.
Upper Impression Tray
Lower Impression Tray
These Terms set out how we supply products and services to you, including your legal rights and obligations. By using this website or placing an order, you accept all the provisions in full. By agreeing to these Terms at checkout, you also confirm that you have read and agree to our Refund Policy, Cancellation Policy, and Shipping Policy, all of which form part of your agreement with Venneir Limited.
Venneir Limited (Company No. SC622322), registered in Scotland
Registered Office: 4 Lynedoch Place, Glasgow, G3 6AB
Business Address: Venneir, BioCity, Bo'ness Road, Chapelhall, Airdrie, ML1 5UH
We will contact you using the details you provide at the time of ordering.
We offer:
Our custom appliances are designed for cosmetic enhancement. Fit may vary based on dental anatomy and impression quality. As appliances are manufactured directly from customer-submitted self-impressions, the final fit and finish of the appliance is contingent on the accuracy of those impressions. Venneir manufactures to the impression data provided and cannot guarantee fit where impressions do not accurately reflect the customer's dental anatomy.
Retail items are sold as is. They must be used according to instructions. Faulty items are handled under UK consumer law. Returns are accepted only if unopened and within 14 days.
These are cosmetic appliances only and not intended to correct tooth alignment. Before ordering, you must confirm:
If incorrect information is supplied, cancellation will result in a £125 fee, deducted from any refund as allowed under UK law for bespoke goods, even though cooling-off rights do not automatically apply.
You must provide accurate impressions, photos, and health information. If impressions are unusable due to inaccuracy, a new kit must be purchased. Mistakes or misrepresentation may result in cancellation or additional charges.
Our impression kits are self-impression kits, designed to be completed by you at home without professional assistance. By purchasing and using an impression kit, you acknowledge that you are taking your own impressions at your own discretion and accept full responsibility for the quality and accuracy of the impressions you submit. Venneir is not present during the impression-taking process and cannot be held responsible for errors, inaccuracies, or failed impressions resulting from the self-impression process.
The quality of your finished appliance is directly dependent on the quality of the impressions you submit. Poor, inaccurate, or incomplete impressions will affect the fit and finish of your appliance. It is your responsibility to follow the impression instructions carefully and thoroughly before submitting. Venneir strongly recommends watching the impression guide in full before opening your kit.
If you are unsure about your ability to take accurate impressions at home, we offer a walk-in clinic service where impressions can be taken by our team. If you choose to proceed with a self-impression kit instead, you accept the associated risks and acknowledge that any fit issues arising from impression quality are outside of Venneir's control and do not qualify for a remake under the Warranty and Remake Policy in Section 10.
By submitting your impressions or scans to Venneir, you confirm that manufacturing has commenced and that the order is final. Submission of impressions constitutes your instruction to proceed with manufacture. No cancellation rights apply from this point.
Each order is strictly for one customer only. We cannot manufacture appliances for multiple people from a single order. If you need to order for two or more people, you must place separate orders for each individual. Placing a single order for multiple people is a breach of these Terms and may result in cancellation and a £125 fee.
Not suitable for children, orthodontic users, or those with loose dental work, gum disease, or TMJ issues. If discomfort or damage occurs, stop use and see your dentist. Keep appliances below 30 °C.
If you have allergies to silicone or other materials, inform us in advance. We cannot advise, and are not liable, if not notified.
Our appliances may be worn with fixed retainers or other dental work. However, we do not accept liability for any damage to existing dental fixtures during impression taking or use. Ensure all dental work is stable before using our products. The 1.5mm thickness is not recommended for those with composite bonding or veneers. In such cases, we strongly recommend selecting the 1mm thickness option for optimal comfort and safety.
If your appliance does not fit correctly due to a confirmed manufacturing or fit defect, we offer one complimentary remake as a goodwill gesture. Remakes are only available where the issue relates to a manufacturing defect or a demonstrable fit problem with the appliance as produced. Remakes are not available for reasons including but not limited to: change of mind, aesthetic preference, odour, colour, dissatisfaction unrelated to manufacturing, or issues arising from inaccurate impressions submitted by the customer.
This remake offer is subject to the following conditions:
We may request new impressions or scans before proceeding with the remake. Only one remake is permitted per order.
If the second appliance still does not fit, no further remakes or refunds will be offered. At this stage, the product has been manufactured precisely to the impression or scan data you provided. Fit issues at this point are due to factors outside of our control, such as changes in your dental profile, limitations in your anatomy, or inaccuracies in the impression you submitted.
It is your responsibility to ensure that your impressions or scans are accurate and taken according to our guidance. We strongly recommend reviewing our impression guide and seeking professional advice before placing an order if you have any doubts.
By submitting evidence such as photos or videos as part of a remake or complaint request, you confirm that the evidence is accurate and a true representation of the issue. All evidence submitted becomes part of the permanent order record and may be used by Venneir in any subsequent dispute or chargeback proceedings.
All retainers, guards, whitening trays, and veneers are designed to cover teeth up to and including the second back teeth (second molars). They do not extend to wisdom teeth. This is the professional standard for dental appliances and provides optimal fit, comfort, and retention. Extending further back can cause gagging, poor fit, and unnecessary bulk without added benefit.
This design specification is intentional and is not considered a defect. It is not eligible for refund or remake.
All dental appliances naturally have variations in thickness due to the contoured shape of teeth and bite patterns. The material forms differently across high and low points of dental anatomy, resulting in slight thickness variations throughout the appliance.
This is normal in professional appliance manufacturing and does not affect protection or performance. Uneven thickness is not considered a manufacturing defect and is not eligible for refund or remake.
Although UK distance selling rules typically offer a 14-day cancellation right, bespoke custom-made goods are exempt under the Consumer Rights Act 2015. Further information can be found at www.gov.uk/accepting-returns-and-giving-refunds. We do not offer refunds on custom products once manufacturing has commenced.
Nonetheless, we voluntarily offer a 14-day cooling-off period from the date the impression kit is delivered, provided the kit remains unopened and unused. You may cancel by contacting us. A £25 restocking fee will be deducted from your refund. You must return the kit at your own expense. Once the kit is used or impressions have been submitted, the cooling-off period ends and the order is final.
If you cancel after the cooling-off period but before manufacture begins, a £125 cancellation fee will apply. This fee reflects administration and loss of production resources. If your order value is less than £125, your refund will be capped at the order value.
Where a customer requests to change their order from one custom-made product to a different custom-made product, and that change is approved by Venneir before manufacturing has commenced, the new product will be manufactured in place of the original. If the value of the replacement product is lower than the original order value, any difference will be issued as store credit to be used against a future purchase with Venneir. The difference in value will not be refunded in cash or to the original payment method. Store credit has no expiry date and can be applied at checkout on any future order.
If cancellation is due to supplying false or misleading information, the £125 cancellation fee applies. If your information was accurate but your case is deemed unsuitable, you will receive a full refund.
If an appliance is defective, and you provide required evidence and return all items as specified in section 10, we will offer one complimentary remake. If the defect persists, please refer to section 10.
If you initiate a chargeback or payment dispute with your bank or card issuer for an order that does not meet the eligibility criteria set out in these Terms, Venneir reserves the right to contest that dispute and submit all relevant evidence to the card network, including order data, communications, delivery records, and impression submission records.
Initiating a payment dispute does not constitute a valid cancellation or return request under these Terms. Where a chargeback is found to be without merit, Venneir reserves the right to seek recovery of any associated dispute fees and costs incurred as a result of the claim.
Customers who initiate fraudulent or unjustified payment disputes may be permanently blocked from placing future orders with Venneir.
We are not liable for delays or loss once items have been dispatched. Any delivery issues must be reported within 10 days of the estimated delivery date. Any deliveries authorised to be left in a safe place are made entirely at your own risk, and Venneir accepts no liability for loss or damage in such circumstances.
A successful delivery scan from our courier, confirming delivery to the address provided at checkout, constitutes proof of receipt. Venneir uses tracked courier services and GPS-confirmed delivery records as standard. This delivery confirmation forms part of the order record and will be relied upon in the event of any dispute.
Returned parcels due to failed delivery, incorrect address, or failure to collect may incur reshipping charges. Mainland UK return shipping costs may be refunded up to £4 where applicable. You are responsible for all customs duties and import taxes on international orders.
A contract begins upon our order confirmation email. We may cancel for misuse, nonpayment, chargebacks, or unsuitable impressions. Changes are permitted only before manufacturing commences.
All charges will appear on your bank or card statement under the name Venneir Limited. By placing an order, you confirm that you recognise this billing name and that any transaction processed under this name by you or with your card is authorised. If you do not recognise a charge, please contact us at cs@venneir.com before initiating a dispute with your bank.
Prices include VAT where applicable. We reserve the right to correct pricing errors before order acceptance, and will inform you promptly.
All content, trademarks, and designs on this site are owned by Venneir. You may not copy or misuse them.
We are not liable for delays or failures caused by circumstances beyond our control, including natural disasters, pandemics, or courier disruptions.
Information on our site is for general use only and not medical advice. Consult your dentist for any health concerns.
Except for death or personal injury caused by our negligence, our liability is limited to the amount you paid. We are not liable for indirect or consequential losses such as dental fees, loss of earnings, or emotional distress.
Retainers are passive devices intended to help maintain the current position of your teeth. We do not accept responsibility for any tooth movement, relapse, or changes in dental alignment that may occur during or after use. You are responsible for wearing your retainers as advised by your dental professional and for monitoring any changes with your own dentist or orthodontist.
These Terms are governed by UK law and disputes will be resolved in UK courts. By accepting these Terms, you confirm that you have read and understood all provisions, including those relating to the custom-made goods exemption under the Consumer Rights Act 2015, the cancellation policy, and the payment dispute provisions set out in Section 13.
For questions or clarifications, reach us at cs@venneir.com.

