Sending Physical 3D Models
Fast-Track Production
Submit your 3D models and we'll start production within 1 working day. Orders ship immediately and arrive the next working day after dispatch.
Safe Packaging Instructions
Wrap each model individually in bubble wrap. Place wrapped models in a sturdy box with padding to prevent movement. Never use thin packaging or DPD lockers. Hand directly to courier or post office staff.
How to Begin the Process
Order as normal and select 'I'll send physical 3D models'. After checkout, we'll email you a prepaid returns QR code and instructions to package and ship your models to us.
What are physical 3D models?
Physical 3D models are replica casts of your teeth made from stone, plaster, or 3D printed resin. Your orthodontist or dentist can provide these upon request, and we use them to create your custom dental appliances.
Other Options
Upload STL, OBJ, or PLY scan files for same-day production. Send impression moulds or physical impressions. Or request complimentary impression kit posted next day. Multiple methods available. All reach our GDC lab for immediate production.
Upload Digital Scan Files for Same-Day Production
Upload STL, OBJ, or PLY files or post 3D printed models, stone models, or impression moulds before 11am for same-day production. Accept all major intraoral scanners. Free impression kit and DPD shipping provided if required. Next working day delivery. GDC lab.
Essix Retainers from Physical Models
Post your 3D printed dental models, stone models, plaster models, or impression moulds for custom essix retainers. Perfect for post-braces retention, post-Invisalign maintenance, and orthodontic relapse prevention. Free DPD shipping QR code emailed instantly. Drop at any DPD shop. Reaches our GDC lab in 1-2 working days. Choose 1.0mm standard or 1.5mm heavy-duty thickness. Same-day production upon arrival. Fastest physical model service in UK.
Night Guards from 3D Printed Models
Mail 3D printed models, stone models, plaster models, or physical impressions for custom 3.0mm soft night guards. Perfect for teeth grinding, bruxism, jaw clenching, and TMJ pain relief. Free DPD collection QR code sent after order. Post physical models to our GDC-registered lab. Arrives in 1-2 working days. Same-day production upon receipt. Protects against nocturnal grinding and enamel wear. Next working day delivery after manufacturing.
Day Guards from Stone or Plaster Models
Send stone models, plaster models, 3D printed models, or impression moulds for ultra-thin day guards. Discreet daytime wear for stress-related clenching, work grinding, and TMJ management. Free DPD shipping label provided instantly. Post to our lab via any DPD parcel shop. Receives within 1-2 working days. Same-day manufacturing upon arrival. Slim guards fit invisibly during meetings and daily activities. Next-day UK delivery after production.
Whitening Trays from Physical Impressions
Post 3D printed dental models, stone models, plaster models, or impression moulds for precision-fitted professional whitening trays. Custom-fitted trays ensure even whitening gel distribution and prevent gum irritation. Free DPD shipping QR code emailed after order. Drop physical models at any DPD shop. Reaches our GDC lab in 1-2 working days. Same-day tray production upon receipt. Dentist-quality trays for at-home professional whitening systems.
All Physical Model Types Accepted
We accept all physical dental model types including 3D printed resin models, stone dental models, plaster orthodontic models, impression moulds, and physical dental impressions. Post models created from any material or scanning technology. Compatible with models from dental practices, orthodontists, and 3D printing services. Free DPD shipping label provided for all submissions. Secure packaging instructions included. Same-day processing upon arrival at our GDC-registered UK laboratory.
Dental Professionals: Post Patient Models
GDC-registered dentists and orthodontists: send patient stone models, plaster models, or 3D printed models directly to our lab. We accept physical case submissions from dental practices nationwide. Free DPD collection for professional referrals. Set up wholesale accounts for volume discounts. Perfect for practices offering patients affordable dental appliances without in-house lab costs. Same GDC-registered technicians, same MHRA compliance standards. Physical model workflow streamlines traditional case management.
How to Package and Post Your Models
Order online and receive instant email with free DPD shipping QR code and packaging instructions. Wrap 3D printed models, stone models, or plaster models securely in bubble wrap. Place in sturdy box with padding. Show QR code at any DPD parcel shop for free collection. No postage costs. Tracked shipping to our lab. Arrives within 1-2 working days. We confirm receipt immediately via email. Models arriving before 2pm enter production same day. Simple, secure, and completely free shipping.
Physical Model Requirements and Quality
Models should capture full dental arch including all teeth and gingival margins. Accept 3D printed resin models, traditional stone models, plaster orthodontic models, and impression moulds in good condition. Models must be clean, dry, and free from major defects or breaks. Both upper and lower arches required for full appliance sets. Models from dental practices, orthodontists, or personal 3D printers all accepted. Cannot create models yourself? Request our free impression kit instead. Quality checked within 1 hour of arrival.
Other Options: Digital Scans & Impression Kit
Upload digital scan files (STL, OBJ, PLY) before 11am for same-day production and next working day delivery. Fastest turnaround option. Or request free impression kit posted to your door. Create impressions at home with full instructions included. All submission methods reach our GDC lab for immediate production. Same quality guaranteed regardless of method chosen.
Sending 3D Models FAQ
You can send physical 3D models including stone models, plaster models, or 3D printed models. These are typically provided by your orthodontist or dentist upon request.
From the moment your models arrive at our lab, our turnaround time is typically 1-2 business days. You'll receive tracking updates when we dispatch your appliance and when we return your original models.
No. Shipping is completely free. We'll provide a prepaid QR code in your email so you can send your models to us at no cost.
Simply contact your orthodontist or dentist and request your physical 3D models. Most practices will provide these if you ask, though some may charge a small fee.
If you already have your own 3D models, there's no need to order our impression kit. Simply proceed to checkout as usual and select the "I'll send physical 3D models" option.
After you complete your order, you'll receive an email containing a link to generate a prepaid returns QR code. This email will include detailed packaging instructions and guidance on how to safely ship your models to us.
Wrap each model individually in bubble wrap, ensuring all surfaces are protected. Place the wrapped models in a sturdy box with additional padding material around them to prevent movement during transit. Never use thin envelopes or insufficient padding.
No. Do not use DPD lockers or unattended drop points. Always hand your package directly to a courier or post office staff member to ensure proper handling.
Yes. Once we've created your appliance, we'll safely return your original models to you.
Yes. If you have digital 3D scan files, you can send those instead of physical models. Learn more about sending digital scan files.
Stone and plaster models are fragile and carry a risk of breakage during transit, handling, or during the manufacturing process. If a model breaks at any stage, we cannot proceed as we can only work from the original model you provide.
3D printed models can occasionally break during the production process depending on their structure, material, and the type of appliance being made. Please ensure they are robust and well printed before sending.
If you choose to send your own models, you do so entirely at your own risk. We are not responsible for items lost or damaged in transit by couriers. If you prefer added protection, we recommend using your own courier service with appropriate insurance.
Yes. You'll receive tracking information for both the initial shipment to us and the return shipment of your original models.
Once your models arrive at our lab, we'll inspect them and begin production immediately. You'll receive email updates throughout the process.
If you have any questions or need assistance at any point, simply reply to your confirmation email or contact our support team directly by emailing cs@venneir.com. We're here to help.
Please be aware that during the manufacturing process, your models may receive minor scratches or surface marks from machinery and equipment. This is a normal part of production and is sometimes unavoidable. While we take care when handling your models, some marking or wear during the fabrication process is beyond our control. Your models will still be returned to you, but they may show signs of use from production.
