From wearing a really uncomfortable partial denture after an accident Bennie has changed my life

Every review displayed is from a verified customer who has ordered from us. We use Loox to collect honest feedback, no fake reviews, no cherry-picking. What you see is what real customers experience.
Loox doesn't let us hide negative reviews. Research shows 30% of consumers assume reviews are fake when they only see 5-stars. We display all genuine feedback because transparency builds trust. Learn more
Overall rating: 4.9 / 5 from 3783 reviews.
From wearing a really uncomfortable partial denture after an accident Bennie has changed my life
Kerry R. 5/5 Verified
Amazing! Able to talk and smile without feeling self conscious - took a couple of days to get used them but now i forget im wearing them
Daniel J. 5/5 Verified
Again, service was super quick. I sent the impressions on Monday and received the retainers on Friday. I'm very happy with my Essix retainers. The right side of the bottom one needed a bit of convincing at first but after a few nights wearing it, that's no longer an issue. My only regret is not having ordered an extra set. The impressions I sent had been previously used for the whitening retainers and I was worried that it wouldn't be so good for the Essix retainers. Well... I will definitely order another set in the future. Customer service still good as ever. Thank you very much.
Idalina G. 5/5 Verified
The best can last me 3-4 months great package deal shipping always fast and my teeth are still white!!
Davina G. 5/5 Verified
Very happy with the quality and price of the retainers. They were delivered in 2 days as well which was a bonis. My dentist was going to charge £300 for replacement retainers so I simply paid them for the scan and managed to get two pairs for £150 from Venneir. The cases they came in are much sturdier than the ones the dentist offer too.
Georgina C. 5/5 Verified
Very pleased and impressed with the quality and fit of my 3mm soft night guard. Efficient service with extremely fast turnaround. Helpful and responsive customer service team, during all stages of the process. Many thanks.
Angela O. 5/5 Verified
Thanks great product. Easy to do from home and delivered back to me super fast.
Emma G. 5/5 Verified
I've had a great experience with Venneir. Not only is the price extremely competitive, they also have really quick turnaround. I ordered the impression kit on a Monday, it arrived on a Tuesday. Sent my impressions back on Wednesday, and my retainers arrived at my doorstep Saturday morning. The CS team were also happy to answers questions to my queries and provided a new impression kit for remoulds. 10/10 experience, would buy from again.
Mission S. 5/5 Verified
I was unsure about ordering, spoke to customer service team who reassured me a little. I went ahead and ordered a top set firstly. had issues doing my own impression,(totally my fault) If I had persevered it would have been OK I live not far, so headed to clinic for a scan, treated so well whilst I was there. Anyway,,,,, to the point, wish I got them sooner. My teeth are terrible and I never smile, top set arrived today, easy to fit and straight away felt comfy, non obtrusive, and after an hour I never knew I was wearing them. My speech has improved, as I have no gaps now. Confidence........WOW ! Guess what ???? I am ordering the lowers as I write. Thank you to the team BTW first review I have ever exhaustibility written.
Anthony C. 5/5
It was easy to order and delivery was super quick. The support team was great. Both on email and WhatsApp. Shout out to Andrew T, Michael A and Brian who were very patient answering all my questions. Although it was hard for me to stay still for 5 minutes, taking the impressions were very easy. I was worried that it would damage my fixed retainers but it didn't. I did rub a bit of coconut oil beforehand. The retainers fit well and don't hurt. I'm super happy. My dentist wanted £300 just for the top one. I'm glad I found Venneir. I'm going to order the Essix retainers right now. Thank you very much.
Idalina G. 5/5 Verified
Perfect fit and love the colour a bit sharp round some edges but filed and feel much better
Lorraine C. 5/5 Verified
Fab experience with these guys nothing too much trouble.Thanks so much im smiling at everything and everyone Wouldn't hesitate to use you again.Lightening fast and professional.
Steven H. 5/5 Verified
Amazing purchase - quick delivery and good quality
Maisy W. 5/5 Verified
Why I never thought about purchasing these years ago is beyond me, I'm absolutely mindblown with the product and the ease of it all from start to finish
Stewart C. 5/5 Verified
Very quick service. Support team were good and came in a nicely presented case with tools for removing the item. Considering the well known company that creates aligners my dentist was telling me 3 sets of final aligners would be £595. For that price I could buy 8 sets of Venniers and they do the same job! Quality product!
Kev B. 5/5 Verified
It is a second experience with Venneir and it was always smooth and fast. I am using their thicker retainers and so far they are amazing. I used my digital scan and it was no problem. I would highly recommend. Also the first time they provided excellent customer service, explained everything and helped me to process the order. Amazing communication and customer support. Extremely fast delivery.
Jelena S. 5/5 Verified
excellent fit
Elizabeth W. 5/5 Verified
I was very impressed with the service from Venneir. I added the photos of my impressions to WhatsApp and then got approval really quickly and instructions on what to do next - this is a great idea so I don't have the risk of sending an impression that is not correct. When they were sent to the lab the turnaround to get my night guard was really quick. I was kept well informed at each stage. Thanks for a great service 😊
Connie P. 5/5 Verified
The whole front tooth is missing? Is this a joke? I want a refund.
Chakira A. 1/5 Verified
Very good service! Good communication before sending the impressions and looks good quality as well. One of our impressions came a bit looser than the other and I’m awaiting an answer about it, but overall very good service!!! Thank you.
Julio P. 4/5 Verified
Having received a hefty quote from my dentist to get a mouth guard made I tried Venneir's self impressions kit which was very straightforward and provided a really well fitted and comfortable mouth guard. Would definitely recommend these!
James K. 5/5 Verified
The casting process was quite daunting but the videos were clear and the WhatsApp support was good. It turned out to be easier than I thought it’d be. The guard is very comfortable and actually feels better than the one my dentist helped me with several years ago! Much less expensive too! Thank you!
Jenny G. 5/5 Verified
Absolutely love the end product! Easy to use moulds as long as you follow the instructions, was also guided through my photographic inspection, highly recommend! 5 stars!!
Samiul I. 5/5 Verified
Amazing fit! I am ordering another set and hoping for the exact same quality!
Adwoa D. 4/5 Verified
Honestly I’m very impressed with this! It takes a few days to get used to it but I love it. I was self conscious of missing back teeth but now I’m not. Definitely going to purchase again
Ashleigh H. 5/5 Verified
All good well updated on tracking fits well
Carl T. 5/5 Verified
The process was so simple! Every step was clear, and easy to follow. Definitely recommend!
Shelby F. 5/5 Verified
It’s too big for my jaw. The size that were offered weren’t small enough so the retainer it too long and hurts my gums. I am extremely disappointed and unhappy with this
Aman A. 1/5 Verified
Comfortable
Jean-pierre R. 5/5 Verified
Perfect result! Fit is great although I didn’t like the moulding process as it was hard to keep it in for 5 minutes.
Izzy W. 5/5 Verified
Really pleased
Ricky L. 5/5 Verified
Fab clip in veneers great service.Much better than expected.Just waiting on the bottom set but well pleased with product and super fast turnaround.
Steven H. 5/5 Verified
I’m so happy with my whitening tray. It was such an easy process, and sooo quick From delivery of my pack to delivery of my tray was 7 days total. And I wasn’t quick. 1st time impressions as well. My 10 year old helped me. Now time to make them white. Thank you
Jerry M. 5/5 Verified
I’m really impressed with my Venneir night teeth guards. They’re comfortable to wear, fit really well and don’t feel bulky like others I’ve tried. I’ve noticed a real difference in how protected my teeth feel overnight, and they’re easy to clean too. Would definitely recommend them! ⭐⭐⭐⭐⭐ It was a little fiddly doing the impressions and I had to have a few goes. Once I realised you need to have impressions tray forward to be able to have enough of the moulding material round teeth it was fine
Susan V. 5/5 Verified
thanks very much, the order arrived fast and quickly and in good order
Kifah J. 5/5 Verified
Teeth really decayed and thinned with last child at 43 now 56 just lost front crown as you can see just front two are crowns and just wondering where to go from here also contemplating going abroad but still assessing and researching
Elizabeth W. 5/5
Was missing 3 front teeth after having bridge removed. Implants 6k so tried vennier they look and feel great also really comfortable.
J S. 5/5 Verified
Great service, good communication and guidance from the team, easy to follow instructions and complete the impressions in my own time no pressure. They provide enough of the material incase you make a mistake or impressions didn’t go as planned. I can only recommend the company, my mouth guard fits well and I am getting used to wearing it at night.
Petra G. 5/5 Verified
I am happy with my lower guard
Mr S. 5/5 Verified
Great product. Easy to order process, Super fast delivery and great fit
Tammy L. 5/5 Verified
UK based dental technicians registered with the GDC
Our lab products are registered and comply with the MHRA
We have the same type of lab that UK dentists buy from
We pride ourselves on being the fastest on the UK market
There’s nothing in your cart yet
Subtotal
$0.00 AUD
Production begins once your impression has been received by our lab. Please note the following:
• Production time is calculated in working/business days only. This excludes weekends and bank holidays.
• If your impression arrives after 2:00 PM, the production timeline will begin on the next working day.
Production begins once your impression has been received by our lab. Please note the following:
• Production time is calculated in working/business days only. This excludes weekends and bank holidays.
• If your impression arrives after 2:00 PM, the production timeline will begin on the next working day.
Upper Impression Tray
Lower Impression Tray
These Terms set out how we supply products and services to you, including your legal rights and obligations. By using this website or placing an order, you accept all the provisions in full. By agreeing to these Terms at checkout, you also confirm that you have read and agree to our Refund Policy, Cancellation Policy, and Shipping Policy, all of which form part of your agreement with Venneir Limited.
Venneir Limited (Company No. SC622322), registered in Scotland
Registered Office: 4 Lynedoch Place, Glasgow, G3 6AB
Business Address: Venneir, BioCity, Bo'ness Road, Chapelhall, Airdrie, ML1 5UH
We will contact you using the details you provide at the time of ordering.
We offer:
Our custom appliances are designed for cosmetic enhancement. Fit may vary based on dental anatomy and impression quality. As appliances are manufactured directly from customer-submitted self-impressions, the final fit and finish of the appliance is contingent on the accuracy of those impressions. Venneir manufactures to the impression data provided and cannot guarantee fit where impressions do not accurately reflect the customer's dental anatomy.
Retail items are sold as is. They must be used according to instructions. Faulty items are handled under UK consumer law. Returns are accepted only if unopened and within 14 days.
These are cosmetic appliances only and not intended to correct tooth alignment. Before ordering, you must confirm:
If incorrect information is supplied, cancellation will result in a £125 fee, deducted from any refund as allowed under UK law for bespoke goods, even though cooling-off rights do not automatically apply.
You must provide accurate impressions, photos, and health information. If impressions are unusable due to inaccuracy, a new kit must be purchased. Mistakes or misrepresentation may result in cancellation or additional charges.
Our impression kits are self-impression kits, designed to be completed by you at home without professional assistance. By purchasing and using an impression kit, you acknowledge that you are taking your own impressions at your own discretion and accept full responsibility for the quality and accuracy of the impressions you submit. Venneir is not present during the impression-taking process and cannot be held responsible for errors, inaccuracies, or failed impressions resulting from the self-impression process.
The quality of your finished appliance is directly dependent on the quality of the impressions you submit. Poor, inaccurate, or incomplete impressions will affect the fit and finish of your appliance. It is your responsibility to follow the impression instructions carefully and thoroughly before submitting. Venneir strongly recommends watching the impression guide in full before opening your kit.
If you are unsure about your ability to take accurate impressions at home, we offer a walk-in clinic service where impressions can be taken by our team. If you choose to proceed with a self-impression kit instead, you accept the associated risks and acknowledge that any fit issues arising from impression quality are outside of Venneir's control and do not qualify for a remake under the Warranty and Remake Policy in Section 10.
By submitting your impressions or scans to Venneir, you confirm that manufacturing has commenced and that the order is final. Submission of impressions constitutes your instruction to proceed with manufacture. No cancellation rights apply from this point.
Each order is strictly for one customer only. We cannot manufacture appliances for multiple people from a single order. If you need to order for two or more people, you must place separate orders for each individual. Placing a single order for multiple people is a breach of these Terms and may result in cancellation and a £125 fee.
Not suitable for children, orthodontic users, or those with loose dental work, gum disease, or TMJ issues. If discomfort or damage occurs, stop use and see your dentist. Keep appliances below 30 °C.
If you have allergies to silicone or other materials, inform us in advance. We cannot advise, and are not liable, if not notified.
Our appliances may be worn with fixed retainers or other dental work. However, we do not accept liability for any damage to existing dental fixtures during impression taking or use. Ensure all dental work is stable before using our products. The 1.5mm thickness is not recommended for those with composite bonding or veneers. In such cases, we strongly recommend selecting the 1mm thickness option for optimal comfort and safety.
If your appliance does not fit correctly due to a confirmed manufacturing or fit defect, we offer one complimentary remake as a goodwill gesture. Remakes are only available where the issue relates to a manufacturing defect or a demonstrable fit problem with the appliance as produced. Remakes are not available for reasons including but not limited to: change of mind, aesthetic preference, odour, colour, dissatisfaction unrelated to manufacturing, or issues arising from inaccurate impressions submitted by the customer.
This remake offer is subject to the following conditions:
We may request new impressions or scans before proceeding with the remake. Only one remake is permitted per order.
If the second appliance still does not fit, no further remakes or refunds will be offered. At this stage, the product has been manufactured precisely to the impression or scan data you provided. Fit issues at this point are due to factors outside of our control, such as changes in your dental profile, limitations in your anatomy, or inaccuracies in the impression you submitted.
It is your responsibility to ensure that your impressions or scans are accurate and taken according to our guidance. We strongly recommend reviewing our impression guide and seeking professional advice before placing an order if you have any doubts.
By submitting evidence such as photos or videos as part of a remake or complaint request, you confirm that the evidence is accurate and a true representation of the issue. All evidence submitted becomes part of the permanent order record and may be used by Venneir in any subsequent dispute or chargeback proceedings.
All retainers, guards, whitening trays, and veneers are designed to cover teeth up to and including the second back teeth (second molars). They do not extend to wisdom teeth. This is the professional standard for dental appliances and provides optimal fit, comfort, and retention. Extending further back can cause gagging, poor fit, and unnecessary bulk without added benefit.
This design specification is intentional and is not considered a defect. It is not eligible for refund or remake.
All dental appliances naturally have variations in thickness due to the contoured shape of teeth and bite patterns. The material forms differently across high and low points of dental anatomy, resulting in slight thickness variations throughout the appliance.
This is normal in professional appliance manufacturing and does not affect protection or performance. Uneven thickness is not considered a manufacturing defect and is not eligible for refund or remake.
Although UK distance selling rules typically offer a 14-day cancellation right, bespoke custom-made goods are exempt under the Consumer Rights Act 2015. Further information can be found at www.gov.uk/accepting-returns-and-giving-refunds. We do not offer refunds on custom products once manufacturing has commenced.
Nonetheless, we voluntarily offer a 14-day cooling-off period from the date the impression kit is delivered, provided the kit remains unopened and unused. You may cancel by contacting us. A £25 restocking fee will be deducted from your refund. You must return the kit at your own expense. Once the kit is used or impressions have been submitted, the cooling-off period ends and the order is final.
If you cancel after the cooling-off period but before manufacture begins, a £125 cancellation fee will apply. This fee reflects administration and loss of production resources. If your order value is less than £125, your refund will be capped at the order value.
Where a customer requests to change their order from one custom-made product to a different custom-made product, and that change is approved by Venneir before manufacturing has commenced, the new product will be manufactured in place of the original. If the value of the replacement product is lower than the original order value, any difference will be issued as store credit to be used against a future purchase with Venneir. The difference in value will not be refunded in cash or to the original payment method. Store credit has no expiry date and can be applied at checkout on any future order.
If cancellation is due to supplying false or misleading information, the £125 cancellation fee applies. If your information was accurate but your case is deemed unsuitable, you will receive a full refund.
If an appliance is defective, and you provide required evidence and return all items as specified in section 10, we will offer one complimentary remake. If the defect persists, please refer to section 10.
If you initiate a chargeback or payment dispute with your bank or card issuer for an order that does not meet the eligibility criteria set out in these Terms, Venneir reserves the right to contest that dispute and submit all relevant evidence to the card network, including order data, communications, delivery records, and impression submission records.
Initiating a payment dispute does not constitute a valid cancellation or return request under these Terms. Where a chargeback is found to be without merit, Venneir reserves the right to seek recovery of any associated dispute fees and costs incurred as a result of the claim.
Customers who initiate fraudulent or unjustified payment disputes may be permanently blocked from placing future orders with Venneir.
We are not liable for delays or loss once items have been dispatched. Any delivery issues must be reported within 10 days of the estimated delivery date. Any deliveries authorised to be left in a safe place are made entirely at your own risk, and Venneir accepts no liability for loss or damage in such circumstances.
A successful delivery scan from our courier, confirming delivery to the address provided at checkout, constitutes proof of receipt. Venneir uses tracked courier services and GPS-confirmed delivery records as standard. This delivery confirmation forms part of the order record and will be relied upon in the event of any dispute.
Returned parcels due to failed delivery, incorrect address, or failure to collect may incur reshipping charges. Mainland UK return shipping costs may be refunded up to £4 where applicable. You are responsible for all customs duties and import taxes on international orders.
A contract begins upon our order confirmation email. We may cancel for misuse, nonpayment, chargebacks, or unsuitable impressions. Changes are permitted only before manufacturing commences.
All charges will appear on your bank or card statement under the name Venneir Limited. By placing an order, you confirm that you recognise this billing name and that any transaction processed under this name by you or with your card is authorised. If you do not recognise a charge, please contact us at cs@venneir.com before initiating a dispute with your bank.
Prices include VAT where applicable. We reserve the right to correct pricing errors before order acceptance, and will inform you promptly.
All content, trademarks, and designs on this site are owned by Venneir. You may not copy or misuse them.
We are not liable for delays or failures caused by circumstances beyond our control, including natural disasters, pandemics, or courier disruptions.
Information on our site is for general use only and not medical advice. Consult your dentist for any health concerns.
Except for death or personal injury caused by our negligence, our liability is limited to the amount you paid. We are not liable for indirect or consequential losses such as dental fees, loss of earnings, or emotional distress.
Retainers are passive devices intended to help maintain the current position of your teeth. We do not accept responsibility for any tooth movement, relapse, or changes in dental alignment that may occur during or after use. You are responsible for wearing your retainers as advised by your dental professional and for monitoring any changes with your own dentist or orthodontist.
These Terms are governed by UK law and disputes will be resolved in UK courts. By accepting these Terms, you confirm that you have read and understood all provisions, including those relating to the custom-made goods exemption under the Consumer Rights Act 2015, the cancellation policy, and the payment dispute provisions set out in Section 13.
For questions or clarifications, reach us at cs@venneir.com.

